The sauna at Keweenaw Saunas in the city of Chassell in the state of Michigan offers handcrafted barrel saunas made from red cedar with wood-burning stoves. While some customers praise the quality construction and professional delivery service, others report significant issues with warping boards, leaking ceilings, and unresolved warranty claims. The business appears to have mixed feedback regarding customer service responsiveness, with some customers reporting excellent communication while others cite difficulties getting repairs completed.